Delivery Information
SHIPPING & DELIVERY
PBO STORE uses GDEX,ABX Courier Service and Pos Malaysia as our courier companies due to the reliability and efficiency of their services. Please read the Delivery Notes below to understand how shipping method is being allocated due to different locations.
Delivery Notes :
- We subscribe to GDEX and ABX Courier Service for our West Malaysia customers, whereas Pos Malaysia will be selected for East Malaysia customers.
- PBO STORE will send out the items on the following day (exclude non-working day) upon receiving the payment.
- Both GDEX and ABX Courier Service only operate from Monday to Friday, hence no shipment will be send out during the weekends.
- Please kindly inform us if the items do not show up within the specific duration as mentioned.
GDEX
- 1 to 3 days are required for delivery of goods to arrive (excluding non-working days)
-
Receiver shall contact GDEX office @ 603-77872222 , 03-64195003 or click web GDEX https://www.gdexpress.com/malaysia/home/ if the parcel is not arrive after 3 days
- It is secure as recipient is required to sign for parcel/package upon receiving
- Items shipped in GDEX standard packaging
- GDEX is preferred as the courier company for any West Malaysia buyer
- Location of the parcel/package and posting date can be tracked using SKYNET Tracking System
- To check shipping fees, please click on Shipping Fee Chart
ABX COURIER SERVICE
- 1 to 3 days are required for delivery of goods to arrive (excluding non-working days)
- Receiver shall contact ABX office @ 03-77116688 , 046595777 or email to pen@abxexpress.com.my if the parcel is not arrive after 3 days
- It is secure as recipient is required to sign for parcel/package upon receiving
- Items shipped in ABX Courier Service is in standard packaging
- ABX Courier Service is preferred as the courier company for West Malaysia buyer
- Location of the parcel/package and posting date can be tracked using ABX Tracking System
- To check shipping fees, please click on Shipping Fee Chart
POS MALAYSIA COURIER SERVICE
E PARCEL
- E Parcel will pos out on every saturday only.
- 14-21 days are required for delivery of goods to arrive (excluding non-working days)
- Receiver shall contact POS MALAYSIA office @1300300300 or 04-2637931 if the parcel is not arrive after 21 days
- It is secure as recipient is required to sign for parcel/package upon receiving
- Items shipped in Pos Malaysia Courier Service is in standard packaging
- Pos Malaysia Courier Service is preferred as the courier company for East Malaysia buyer
- Location of the parcel/package and posting date can be tracked using Pos Malaysia Tracking System
- To check shipping fees, please click on Shipping Fee Chart
POS LAJU
- 3-4 days are required for delivery of goods to arrive (excluding non-working days)
- Receiver shall contact POS MALAYSIA office @1300300300 or 04-2637931 if the parcel is not arrive after 4 days
- It is secure as recipient is required to sign for parcel/package upon receiving
- Items shipped in Pos Malaysia Courier Service is in standard packaging
- Pos Malaysia Courier Service is preferred as the courier company for East Malaysia buyer
- Location of the parcel/package and posting date can be tracked using Pos Malaysia Tracking System
- To check shipping fees, please click on Shipping Fee Chart
Process Of Delivery
Process Of Delivery
- All orders will be sent out during weekdays except during Public Holiday via trusted and reliable courier service as below.
- You will receive tracking code once your order has been posted out.
- Order will proceed by admin in 24 hours and all the order will pos out in 48 hours.
- To ensure speedy and punctual delivery of package,please provide correct and complete details such as address,postcode,city,state and contact number.
- For interbank payment, the order only will be processed once the transaction of payment is complete which usually takes about 2-3 working days.
Attention
- After bank in please email payment details or whatsapp us, do not SMS or Call to inform us.
- Only payment details that are complete can be processed immediately
- Parcel may delay due to peak seasons. Please be patient, we will ship out your parcel as soon as possible
Shipping Fee
West/Semenanjung Malaysia
We using GDEX , Abx or Poslaju
Delivery Time : 1-3 working days
East Malaysia/Sabah & Sarawak
1st Selection using Pos laju @ Abx
Delivery Time : 2-3 working days
or
2nd Selection using POS MALAYSIA/E PARCEL
Delivery Time : 14-21 working days
POSTAGE RATE FOR BRUNEI OR SINGAPORE
1st Selection using POS LAJU / EMS
Delivery Time : 4-7 working days
or
2nd Selection using POS MALAYSIA/E PARCEL
Delivery Time : 7-10 working days
Untuk kawasan Felda@Pendalaman , sila pilih POSLAJU untuk penghantaran sahaja. Sekiranya anda pilih kurier lain , anda dikehendaki mengambil tempahan anda dari cawangan kurier service tersebut.
Process Of Delivery Preorder
Shipping Fee
WE POST OUT THE PRODUCT READY STOCK IN STORE
(we Info Buyer when pos out product)
West/Semenanjung Malaysia
We using GDEX, Abx or Poslaju
Delivery Time : 1-3 working days
East Malaysia/Sabah & Sarawak
1st Selection using Pos laju @ Abx
Delivery Time : 2-3 working days
or
2nd Selection using POS MALAYSIA/E PARCEL
Delivery Time : 14-21 working days
POSTAGE RATE FOR BRUNEI OR SINGAPORE
1st Selection using POS LAJU / EMS
Delivery Time : 4-7 working days
or
2nd Selection using POS MALAYSIA/E PARCEL
Delivery Time : 7-10 working days
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